Items in your collection marked as “available for trade” are on the market and seen by others. To remove an item from the market, mark an item as “not for trade” by hitting the edit button. Don’t edit the photos/title/description of the item trying to turn into a different item. You may not understand why at this point, but there are a couple reasons you’ll catch onto which help everyone.
We use Stripe so your credit card information is secure. None of your credit card information is stored on, nor passes through our system. This would not be the case if we used PayPal instead of Stripe. Stripe is new enough that not everyone knows it – its presence is mainly known by developers on the back end and less so by consumers on the front end – but I suspect in a handful of years people will say, “Why did we ever say, ‘Why Stripe?'” Stripe-vs-PayPal
Scammers suck. We know it’ll happen eventually on the app, so we’ve designed the process to prepare for such situations. Each user inputs a credit card to back up their account. If a user doesn’t ship an item, their credit card will be charged in accordance with our Abandoned Trade policy.
A user has a week to ship their item. If the user has not shipped their item (tracking is required) after one week, their credit card will be charged in accordance with our Abandoned Trade Policy.
The user that was scammed will have to exercise some patience in receiving their money. We’ll shoot first and ask questions later, so if the (alleged) scammer makes a hasty effort to make things right, we’ll honor that last ditch effort. (Alleged) scammers may not receive all of their money back after trying to make things right. There are still transaction costs, and we’re not in the business of losing money because someone wasn’t raised right. Be grateful we don’t charge for everyone’s time wasted. We value one another’s honesty and time, which is why this app is a no haggling zone.
It’s a stretch. The user would need to have multiple accounts to pull this off, so we’re aware of what to look for. If there’s outright abuse showing an intent to create a scam, we reserve the right to charge any price we see fair so neither the users nor ourselves lose money, and we can continue to deliver a fair marketplace.
There are some features testers don’t know we’re working on and we’re excited to share soon. Based on Testers’ advice, we’ve also decided to add or expedite the following features: